You are a human services manager at the local Community Action Development Center. Your staff is ethnically and gender diverse, and many solutions/programs have addressed including racial discord and sexist innuendos among staff. Nothing, however, is in place or has been addressed regarding hetero-sexist/homophobic statements, insinuations, and bias toward two “out” sexual minority staff. Pulling from suggestions from the authors and the lecture this week, design a plan to address this issue. Include in your discussion effective human services characteristics, traits, and skills that are needed within the agency and why. Remember, the reading states that diverse staff need two needs satisfied: (1) belongingness and (2) uniqueness. Comment on why this is important.