This week, we will perform the internal assessment for the healthcare department using Porter’s Value Chain and ASSIST analysis methods.

Understanding Organizational Capabilities, Capacity, and Competitive Advantage

This unit is dedicated to achieving an understanding of the internal organizational capacity and capabilities as well as actual or potential competitive advantages. Application of the Value Chain principle identifies the nature of relationships of interconnected dimensions of service delivery and support activities that generate value in healthcare markets to assess potential areas of strength and weakness as well as opportunities for process improvement or investment to maintain or achieve competitive advantage. The net organizational effect of this module is to determine “What can we do?” or the corollary question, “What can’t we do?”


The intent of this assignment is to give the student the opportunity to survey potential strengths and weaknesses, categorize organizational differences, investigate sources of competitive advantage, and evaluate competitive advantage as it pertains to his or her chosen healthcare department.

 Unit 3 Working Exercise Summary Analysis Instructions:

  • Apply Value Chain analysis to your selected organization and serviceproduct line
  • Identify potential organizational strengths or weaknesses
  • Identify organizational areas that may be enhanced with process improvement or investments

The working exercise summary analyses should reflect higher level cognitive processing (analysis, synthesis, and evaluation), which is essential for someone being prepared to serve in an operational capacity within the healthcare and related industry.

There is no minimum number of references that need to be utilized to support the completion of this assignment; however, it is generally understood that any valid summary analysis will incorporate the appropriate quality and quantity of scholarly sources to support any suppositions and recommendations. The document must adhere to the APA writing style.