You have each been promoted as part of a new management team for an assisted living facility. During the past 2 months, you have noticed an increase in conflicts between your coworkers and another department—Radiology, Pharmacy, or Dietary, for example. Your boss sees this as an issue and has tasked you as a management team to find a solution.

Create a 7- to 10-slide Microsoft® PowerPoint® presentation with detailed speaker notes that addresses the following:

  • What elements are found in an effective health care work group?
  • What are some barriers to communication that may cause conflict in a group?
  • What communication techniques may be used to avoid conflicts in a team wherein individuals hold different roles?
  • How can communication between departments in your current organization be improved to avoid conflict?
  • What strategies could be used to ensure this conflict does not happen again? What would a leader do to prevent it?
  • Describe how you would address the conflicts that arise between a team and another department to ensure a successful negotiation.

Cite a minimum of three references.

Format your citations consistent with APA guidelines.


I am only responsible for one slide which is the one highlighted in yellow.